Mobilis IP-Based Voicemail Centre

Mobiva VMS gives GSM, 3G, 4G WiMAX/LTE and NGN subscribers a powerful, full-featured voice messaging system. It not only answers call and accepts messages for subscribers, it allows subscribers to respond to messages and originate messages to other subscribers.

For Operators Mobiva VMS provides what is now seen as a default service that will support customer loyalty and reduce churn. It also provides a stream of call-completion revenue for calls that would otherwise go uncompleted and unbilled.

Feature Summary

Voicemail Deposit

  • Message deposit via telephone answering
  • Greeting playback
  • Record message
  • Calling line identifier
  • Fax deposit

Message Review via Telephone

  • Review messages using IVR menus and DTMF tones
  • Mailbox access
  • Mailbox full warning
  • Authentication using personal identification number (PIN)
  • Preventing unauthorised access
  • Reviewing messages
  • Quick review
  • Message playback with “skip” option
  • Message handling options

Sending messages from the mailbox

  • Select destination phone number on mailbox number
  • Review destination phone number
  • Record, review, cancel or send message

Mailbox Options

  • Mailbox can be customised by selecting features from the options menu

Greetings

  • Specify or record greeting and/or name
  • Restore previous personal greeting
  • Listen to personal greeting

Supported Notifications

  • Message waiting indicator (MWI)
  • Short message service (SMS)
  • Pager notification
  • Out-dial notification
  • Email notification

Notification Options

  • Setup a schedule for turning on and off each type of notification (except MWI)
  • Change the telephone number for out-dial notification and SMS notification
  • Change the pager number for pager notification
  • Use multiple notification methods simultaneously
  • FEATURES:
  • Reply to or forward voice messages
  • Multi-occupant mailboxes store messages separately for each family member or associate
  • Mailbox-to-mailbox messaging
  • Voice-message broadcast
  • Message waiting notification