True E-Vouchers

Utilizing SMS/USSD, the Mobiva E-Vouchers application provides a new way for subscribers to top-up their airtime without the need for physical vouchers and with unlimited dealers, levels, and commissions.

Key Features

  • Real-time Charging: Real Time E-Voucher recharging for IN prepaid subscribers
  • Life Cycle: The E-Voucher respects defined subscriber lifecycles regarding credit validity period, grace period etc
  • Flexible Topup: Pre-set which top-up denominations are allowed and/or allow a free form (flexible) top-up value
  • Bonuses: Can define a bonus for a given Amount. For example, 1000 for 10000 to 20000, 15000 for an amount greater than 20000. Bonus validity can differ based on the range
  • Commissions: Support commissions in all directions. Can allow and disallow sales for any specific direction. Commissions can vary for the same channel with the amount being sent. A commission structure can be automatically applied when stock is transferred from one channel to another. The commission values can be applied to "face value" stock transfer and are easily configurable and managed
  • Channels: Supports N Channels, and supports downwards sales, upwards sales and equi-level sales. Each sales direction can have different commissions. So the system caters for a single layer or multi layer channel structure and allows stock and account payments to be transferred between the channels

Capacity

  • E-Voucher system is available to Operators wherever they have network coverage
  • Transaction times from a retailer Send to Confirmation is in milliseconds. This is contingent to the SS7 capacity
  • Agents registrations are done on the IN. Agents are simply special prepaid customers. The IN can handle thousands of registrations per day
  • System is capable of 200,000+ top-ups per day, limited only by the Signaling Capacity

Integration

  • IVR: Can be Integrated with existing IVR systems without disrupting normal operation of the IVR
  • SMSC: Can be Integrated with existing SMSC Gateway without disrupting normal operation of the SMSC
  • Web Portal: Can be Integrated with existing Web portal gateway without disrupting normal operation of the Web portal

Security & Stability

  • 100% data accuracy with the provision of full audit trail reporting. All details are logged transparently
  • Existing handsets can be used and, a SIM upgrade is optional but not required
  • The system is secure and allows all channels to have trust and faith in the system. All transactions require a password. Dealers can change their password at anytime
  • Full redundancy ensures that the system adequately handles traffic 99.99% of time on a yearly basis. The system is stable and can run in parrallel mode (multiple servers)
  • INTERFACES:
  • SMSG or SMSC
  • IN or Service Node
  • USSD
  • IVR
  • Web Gateway
  • Banking Gateway or Switch
  • REPORTING:
  • Account History
  • Balance Report
  • Commission Summary
  • Master Parent Transfer
  • Operations Audit
  • Complete drilldown and customizable ad-hoc reporting functionality on a wide range of criteria
  • Stock Transfer
  • Top up summary
  • Transaction Audit
  • Transaction Records